Welcome to MENA Business Services.
MENA Business Services are delighted at the opportunity of becoming an integral part of your business success. We believe that the delivery of quality customer service is one of the main factors determining the success of a business. At MBS we have geared our human and technical resources to function seamlessly with your operations, giving your service delivery and edge over your competitors. We can improve your business retention levels through enhancing the customer service experience of your end user.
MBS has proven success in utilising state-of-the-art technology with a highly qualified team of national and international professionals, with the ultimate goal of adding value to your business. We measure our success through our ability to develop your business and improve your customer’s experiences.
Furthermore, at MBS we are proud of our institutional commitment towards the nationalisation of services delivered through our Contact Centres, Medical Transcription Units, and Training Services. Our accomplishments in these fields have been the pillars to our success and consequent growth, becoming the regional leader in the Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) industries. MBS is at the forefront in the creation of a nucleus for these industries in the Gulf.
In the face of high competition, MBS have risen to the challenge by establishing strategic partnerships with the Ministry of Labour and other Nationalisation agencies across the region, succeeding in the creation of an abundance of employment opportunities.
We look forward to the possibility of being of service to your organisation and establishing a mutually beneficial business association.
Yours faithfully
Ali Al Hashmi
Chairman and CEO
